Samsung Air Conditioner Troubleshooting

Troubleshoot the 8 most common Samsung air conditioner issues

Samsung has a long history of being one of the most reliable air conditioning units on the market. However, despite their high-quality parts and excellent construction, over time - like all air conditioners - there’s a chance you’ll have an issue pop up eventually. 

Below are the 8 of the most common issues that occur with Samsung units, as well as advice about what to do when these problems do arise and when to get your air conditioner repaired.

Guide to Fixing Problems with your Samsung Air-Con:

Samsung AC not turning on

If your Samsung air conditioning unit isn’t turning on it, there are a number of causes.

To try and fix the problem, first make sure that both the isolator (at the air conditioners outdoor unit) the circuit breaker of the circuit the unit is on (usually labelled air conditoner) is on.

If there is power to your Samsung air conditioner then you can try a 'hard reset'. You can do this by turning the power off at the isolator (or circuit breaker) and leaving it off for at least 30 minutes. Sometimes this reset is all the air conditioner needs to start working.

Samsung AC not cooling

Having a high-quality Samsung air conditioning unit that isn’t adequately cooling your house can be frustrating. It can make those hot summer days unbearable - plus your unit will be burning through power and racking up energy bills without cooling the area. 

If you’ve found that you’re Samsung AC system isn’t cooling your space very well, then there a few things you can try.

First check to ensure that your air conditioner is in the correct mode - either cooling, heating or auto. Then check to ensure you have the set point temperature set at an appropriate temperature.

Next, double-check that the supply air vent/s which distributes the cold air isn’t blocked by any furniture or other objects.

If these pointers don’t fix the problem, your issue could be the air filter. Air filters are located on the indoor unit and should be cleaned regularly. This is part of a normal service regime.

Of course, if none of the above methods works, you can call a technician for help.

Samsung AC is leaking

If your Samsung air conditioner unit is leaking water, anything more than very light traces of condensation it is best to turn the air conditioner off - this will stop the creation of any more water - however the existing water will need to dissipate. 

The two most common causes of water leaks on a Samsung air conditioner are:

  • a blocked drain
  • a frozen evaporator coil located on the indoor unit. This commonly happens when a dirty filter isn’t changed, if the blower fan is dirty, if there’s not enough refrigerant and/or disconnected/leaking ducted work.

A regular service by a certified technician should ensure that you don’t experience this issue.

Samsung AC is flashing

If your Samsung air conditioner has flashing lights and/or an error code it’s an indication that something is not working properly with your machine. You then should try doing the 'hard reset' procedure for the air conditioner noted above.

If the problem persists and you're still seeing flashing lights or a Samsung AC error code, it means there is an error within the machine. It is recommended that you call a professional so that they can properly diagnose the issue and to ensure no unnecessary damage happens to your unit.

Samsung Air Con Remote Isn't Working

If your Samsung air conditioner remote isn’t working, the easiest fix is to check whether a new battery will make it work correctly again. This also applies to a situation when the LCD screen looks faded.

If that doesn’t fix your issue then make sure that there is nothing blocking the signal between your remote and your wall system (in the case of split systems). Most Samsung units require the remote to be within 6 meters of the wall unit in order to work properly.

If these do not fix your remote control issues it is likely to be either a faulty receiver board or a faulty remote.

Samsung AC is too loud

Samsung air conditioners are known for being whisper-quiet, so if you’re heading any type of sound from your unit it could be an indication that there’s an issue.

In this situation, the first thing is to identify the type of sound your air conditioner is making. Below is a list of various AC sounds and what problem they could be linked to.

Clicking: When starting and stopping the AC unit. This sound is considered normal unless it becomes excessive. If so, contact a trained professional for help.

Rattling: This is often caused by loose parts inside the compressor or an unlevelled wall unit.  To fix you’ll need to contact a professional for adjustments.

Squealing: This is commonly seen when an air conditioner first turns on and is most commonly by a bad fan. This will need to be repaired by a professional. 

Samsung AC smells bad

Samsung air conditions have no components that will emit a bad smell. However, any air conditioner may smell bad when the air filter is dirty or there is an accumulation of water somewhere in the system. To try and fix this problem, change the filter or have a professional do so. For more causes of a bad-smelling AC, you can check out our guide here. If the air conditioner has not been serviced for some time it may need a clean.

Samsung AC is not turning off

If your Samsung air conditioner is not turning off, make sure that the batteries in your remote are charged. To do so, try some new batteries to see if this fixes the problem. Another reason your Samsung machine could be turning off is if it's set to the wrong Samsung AC mode. For example, is if it's in auto-clean mode. When this is engaged, the AC will automatically turn off when it is done with the process.

Time to call the experts?

If you are still having issues - it's time to call in the experts. Our Brisbane-based air conditioning repairs team are on hand to give you the assistance you need. Call us on 07 3283 5566 or fill out a quick quote to get your air con back up and running! 

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